Being an information technology,or IT,worker is not a job I envy.They are the ones who,right in the middle of a critical meeting,are expected to instantly fix the projector that’s no longerworking.They have to tolerate the bad tempers of colleagues frustrated at the number of timesthey've had to call the help desk for the same issue.They are also the ones who know there aresystems that are more powerful,reliable and faster,but their employer simply will not put up thefunds to buy them.

According to a recent survey,employees who have a job reliant on IT support consider IT a majorsource of job dissatisfaction.Through no fault of they own,they can suddenly find theirproductivity deteriorating or quality control non-existent.And there’slittle they can do aboutit.

The experience of using IT penetrates almost the entire work field.It hasbecome a crucial partof employees’overall workexperience.When IT is operating asit should,employeeself-confidence swells.Their job satisfaction,too,can surge when well-functioningmachinesrelieve them of dull tasks or repetitive processes.But if there’s one thingthat triggerswidespread employeefrustration,it’s an IT transformation project gone wrong,where swollenexpectations havebeen popped and a long list of promised efficiencies have been reversed.This occurswhen businessleaders implement IT initiatives with little considerationof how thosechangeswillimpact the end user.

Which is why managers should appreciate just how influential the IT user experience is to theiremployees,and exert substantial effort in ensuring their IT team eliminates programming errorsand application crashes.Adequate and timely IT supportshould alsobe available to enable users to cope with technological issues at work.More importantly,IT practitioners need to understand what employees experience mentally when hey use IT.

Therefore,businesses need to set up their IT infrastructure so that it is designed to fit in with their employees’work,rather than adjusttheir wok to fit in with the company’s IT limitations.

51.What does the authorsay about working in IT

A)It is envied bymany.

B)It does not appeal to him.

C It is financially rewarding.

D)It does not match his abilities.

52.What is the finding of a recent survey on employees who have a job reliant on IT support

A)IT helps boost productivity.

B)IT helps improve quality control.

C)Many employees are deeply frustratedby IT.

D)Most employees rely heavily on IT in their work.

53.What is said to happen when IT is functioning properly

A)There is a big boost in employees’work efficiency.

B)Employees become more dependent on machines.

C)There are no longer any boring or repetitive tasks.

D)Employees become more confident in their work.

54.What should business leaders do before implementing new IT initiatives

A)Consider the various expectations of their customers.

B)Draw up a list of the efficiencies to be promised.

C)Assess the swollen cost of training the employees.

D)Think about the possible effects on their employees.

55.How can a business help improve its employees'experience in using IT

A)By designing systems that suit their needs.

B)By ensuring that their mental health is sound.

C)By adjusting their work to suit the 1T system.

D)By offering them regular in-service training.

PartⅣTranslation(30 minutes)

Directions:For this part,yoare allowed 30 minutes to translate a passage from Chinese into English.Yoshould write your answer on Answer Sheet 2.

普洱(Pu’er)茶深受中国人喜爱。最好的普洱茶产自云南的西双版纳(Xishuangbanna),那里的气候和环境为普洱茶树的发展提供了最正确条件。普洱茶颜色较深，味道与其他许多茶截然不同。普洱茶泡(brew)的时间越长越有味道。许多爱喝茶的人尤其喜欢其独特的香味和口感。普洱茶含有多种有益健康的元素，常饮普洱茶有助于庇护心脏和血管，还有减肥、消除疲劳和促进消化的成效。

参考答案：

1-5 BAADB 6-10 BDCBA 11-15 DDACB 16-20 ADCBA 21-25 CBCBD

26-30 CFEKG 31-35 MJNOA 36-40 EGJCH 41-45 EDAIF 46-50 CABCB

51-55 BCDDA

作文范文：

With the continuous progress of science and technology,great changes have taken place in the way people live.This progress has brought great convenience to people.Nonetheless,it has also made many people lazy.

First,the widespread use of Internet technology,especially smart phones,allows people to know what is happening outside without going out.People just need to pick up a mobile phone,connect to the Internet,and open the corresponding software,then the major events of the world will be caught in their eyes.They no longer have to open books and newspapers or go out to get information.Second,the appearance of takeaways has also made people lazier.People can get whatever they want to eat without cooking for themselves or even getting up to go to a restaurant.In addition,online shopping is more enjoyable for people.Many people forgo the tiring activity of going to the mall,instead,they lie in the sofa and just move their fingers.Therefore,the decline in exercise has left many people in declining health.